Shipping policy
Processing Time
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Orders are processed within 1-3 business days (excluding weekends and holidays).
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During peak seasons or high-demand periods, processing times may be extended. Customers will be notified of any delays.
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Once your order has been processed, you will receive a confirmation email with tracking details.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. Estimated delivery times depend on the shipping method selected and your location:
| Shipping Method | Estimated Delivery Time | Cost |
|---|---|---|
| Standard Shipping | 2-25 business days | $5.00 (Free for orders with more than one product) |
Please note that delivery times may vary due to external factors such as carrier delays, customs processing (for international orders), and unforeseen circumstances.
Shipping Destinations
We currently ship to the following countries:
Europe
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Austria, Belgium, Bulgaria, Croatia, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Ireland, Italy, Latvia, Luxembourg, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Spain, Sweden, United Kingdom.
International
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Australia, Canada, Chile, Japan, Malaysia, Mexico, New Zealand, Singapore, South Korea, United Arab Emirates, Cambodia, China, India, Indonesia, Philippines, Saudi Arabia, Thailand, Vietnam.
USA
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United States
International Shipping
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Delays may occur due to customs processing.
Order Tracking
Once your order has been shipped, you will receive an email with tracking information. You can track your order directly from your order confirmation page.
Lost or Stolen Packages
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If your package is lost, stolen, or misdelivered packages. Please ensure your shipping address is correct before placing an order.
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If your package is marked as delivered but you have not received it, please contact the carrier directly.
Damaged or Missing Items
If your order arrives damaged or with missing items, please contact our support team at merikuu1@gmail.com for assistance.